Order and delivery easy and prompt two days. I’m live near Las Vegas it from California not Florida the 35# bag came in a cardboard box.
Size of lump pieces as advertised majority are large very few smalls and dust. No foreign material found. Did have a few pieces of partially burned wood.
I use a torch to light, had a lot of popping like a sparkler wear glasses.
Burns clean no odor, used to cook Chicken wings with a rotisserie basket in a Primo XL ceramic grill. Fogo super premium lump did not give any off flavors. The size of the lump made it easy to bank again side allowing space under basket to catch grease. Drip pan removed last 10 minutes and lump raked under basket for crispy skin. Plenty of large pieces left for this. Not much ash left for clean up. I plan to reorder.

The larger chunks and pieces, which make up the Super Premium, are the perfect size for long, hot backyard burns. They’re not so large as to be only for a fireplace, and not so small to burn too quick. Fogo has gotten the size and quantity right for backyard cookouts.

What ever occurs from the manufacture to the handoff of your wonderful product to shipping is obviously out of your control. The material has been so broken down that some of it is just not usable.

No off flavors that cheaper brands can have. Certainly worth the money.

Nice sized pieces, plenty of large chunks